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We use Inpost, UPS, BRT and DHL Express. Depending on your location, you can expect your O11G purchase within these timeframes and costs:

ITALY

3 - 7 business days

7 - 10€ *

EUROPE

4 - 10 business days

INTERNATIONAL

available on request

17 - 30€ *

*The shipping cost varies depending on the weight of the package.
Please remember that duties and import taxes are the customer’s responsibility.

We do our best to deliver your purchase to you as fast as we can. Depending on the order, you can expect it to be shipped within one to two weeks.

RETURNS: Returns for Legislative Decree 206/2005 are accepted within 14 days of delivery of the package. However, since they are all unique items, in respect of our work and possible other buyers interested in the item, we invite you to contact us as soon as possible for the return at the email address help@011g.com. Once the return has been agreed, you will be provided with the waybill to reapply to the package but the cost of the return is paid by the buyer.

I resi per il Decreto Legislativo 206/2005 sono accettati entro 14gg dall'avvenuta consegna del pacco. Essendo però tutti capi unici, nel rispetto del nostro lavoro e di possibili altri acquirenti interessati all'articolo, vi invitiamo a contattaci prima possibile per il reso all'indirizzo email help@011g.com. Una volta concordato il reso, vi verrà fornita la lettera di vettura da riapplicare sul pacco ma il costo del reso è a carico dell'acquirente.

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